Shipping & Returns

  1. What shipping options are available?
  2. Do you ship outside of the USA?
  3. Do you ship to Alaska and Hawaii?
  4. What could cause a shipping delay?
  5. What is your return policy?

Q: What shipping options are available?

At the moment, we only support UPS shipping on the bcsauto.com website. We are working on integrating the other major carriers into your checkout process, but there are some complications that must be sorted out first. We're working on it!

We (do not) ship to P.O. boxes. Please contact us if you are interested in expedited shipping on your order.

Q: Do you ship outside of the USA?

We do NOT ship outside of the USA at this time. We apologize for any inconvenience this may cause.

Q: Do you ship to Alaska and Hawaii?

We do ship to Alaska and Hawaii. However, due to the increased charges involved with shipment to AK & HI, there may be a delay in your shipment as we fight through the shipping negotiations for you. If for some reason the shipping charges are much higher than estimated on the bcsauto.com website, we may send an additional invoice for the difference in shipping cost. However, we're fighting for you on our end during this process!

Q: What could cause a shipping delay?

Some of our items are shipped direct to you from the manufacturer or our distributor warehouses. Since some items are semi-custom (such as specially coated brake rotors), there can be a slight delay while the manufacturer preps the item for shipment. If this occurs, we will let you know via phone or email.

Shipping delays can also occur when the wrong address or zip code is submitted during the checkout process. If the shipping company can not deliver the package for some reason, we will contact you via phone or email.

During the holiday seasons and/or natural disasters, shipping times may vary.

Q: What is your return policy?

We started this business in order to better the Camaro community and build something awesome. We will do everything in our power to take care of you as our customer if an issue arises with your order through no fault of your own. The reality is that all returns will be handled on a case-by-case basis, but we still have include all of the fine print in our policy. :)

No returns are accepted by BCS Auto unless the item ordered does not match the description provided on bcsauto.com, or is there is a manufacturer flaw/defect. Return requests must be emailed to sales@bcsauto.com within 30 days of item delivery. Refunds for returned items will be processed immediately upon receiving the item back to BCS Auto and may take up to 5 business days to reflect in the customer's bank account. The refund amount will be the amount paid for the item excluding original shipping cost, except in cases where, through no fault of the customer, a manufacturing defect is discovered or an incorrect item is shipped. In cases where there is damage or missing parts caused by the customer, a reduced refund amount may apply. If a refund is granted absent manufacturing defect, incorrect item shipment, or shipping damage, a restocking fee may apply and this fee will be decided on a case-by-case basis. The minimum restocking fee is 10%.